User Updates

We have experienced some issues with $WORK causing a slower response period earlier today, but the issue has since been resolved and the service has been restored. If you have any questions or concerns, please submit a ticket through your TACC User Portal. https://tacc.utexas.edu/portal/tickets 

Frontera will not be available from 8:00 AM To 7:30 PM (CST) on Tuesday, 10 December 2024. System maintenance will be performed during this time.

Frontera will be reserved for Texascale Days, very large scale runs of at least half system size (3500 - 4096 nodes) or full system size (7000 - 8192 nodes), during the second week of December after the Frontera Maintenance on December 10th. This event allows our researchers the opportunity to work on problems that may not be possible at the smaller scale. To be eligible to participate on Frontera, your application must have already successfully run on at least 2,048 nodes in the "large" queue on Frontera. For access to the Frontera "large" queue, please submit a ticket with scaling data.On the first day of Texascale Days, Wednesday, December 11th, 2 hour blocks will be available for large-scale benchmarking efforts rather than production runs. The other days will be set aside for production runs. On these days, each project will have dedicated access to the number of nodes requested for a 24 hour period starting at 10:00 AM CST. To request for participation, please fill out and submit the form (Texascale Days Submission Form URL) before COB December 4th. Texascale Form: https://forms.gle/Zrd27HrNK68PXJzJ9Please submit any question you may have through the TACC Consulting System or feedback form. https://tacc.utexas.edu/portal/tickets

We have been experiencing issues with Stockyard over the weekend and into today. The root cause has been found and the file system is now stable. These slow downs have been the result of large scale parallel Conda jobs. If you ware running Conda on a large scale, we request that you submit a ticket so that your code can be reviewed: https://tacc.utexas.edu/portal/ticketsThank you for the patience and cooperation. TACC Team

Dear TACC Community, Starting Tuesday, October 1st, we will be implementing a new policy regarding how short-duration jobs are charged on our systems. All jobs which start will be charged a minimum of 0.25 SUs per node regardless of actual runtime. This is equivalent to 15 minutes of runtime. This change be will applied to all TACC resources. We understand that large jobs will be the most affected and encourage users to do thorough testing at smaller node counts before increasing the size of their jobs in order to reduce the impact of this change. Thank you for your cooperation and understanding.  If you have any questions about this change, please submit a ticket: https://tacc.utexas.edu/portal/tickets

System Queues Unavailable We are currently experiencing issues with the Stockyard filesystem (/work) that are being addressed. During this time, queue submissions have been temporarily halted. Please refer to this update for future announcements on any developments as we work to restore the service. Please submit any questions you may have via the TACC User Portal: https://tacc.utexas.edu/portal/tickets

We are currently experiencing issues with the Stockyard filesystem (/work) that are being addressed. During this time, queue submissions have been temporarily halted. Please refer to this update for future announcements on any developments as we work to restore the service. Please submit any questions you may have via the TACC User Portalhttps://tacc.utexas.edu/portal/tickets

Frontera will not be available from 8:00 AM to 7:30 PM (CDT) on Tuesday, 17 Sept 2024. System maintenance will be performed during this time.Please submit any questions you may have via the TACC User Portal.https://tacc.utexas.edu/portal/tickets

Texascale Days allows participating researchers the space and time to compute some of their biggest data and consult with our experts on benchmarking and optimizations. During this event, we reserve Frontera for large scale runs using half of the system (3500 - 4096 nodes) or the full system (7000 - 8192 nodes) for participants.This year, the event is being September 18th, 2024.Want to Participate?To be eligible to participate in Texascale Days September 2024, your large scale workflow must have already successfully run on at least 2,048 nodes in the "large" queue on Frontera.For access to the Frontera "large" queue, please submit a ticket with scaling data.To request to participate, please fill out and submit the application below by 17:00 CDT September 10th.On Wednesday, September 18th, two hour blocks will be available for large-scale benchmarking efforts.Beginning Thursday September 19th, Frontera will be reserved for Texascale Days production runs. On these days, each project will have dedicated access to the number of nodes requested for a 24 hour period starting at 10:00 CDT.Submission form: https://forms.gle/yvZaJuJfD3owPVRr9

Frontera RTX queues will not be available from 6:45 a.m. to 5:00 p.m. (CT) on Thursday, 29 August 2024. Infrastructure maintenance will be performed during this time.Please submit any questions you may have via the TACC User Portalhttps://tacc.utexas.edu/portal/tickets

Frontera RTX nodes will not be available from 7:30 AM to 17:00 PM (CDT) on Monday, 19 August 2024. Cooling infrastructure maintenance will be performed during this time.Please submit any questions you may have via the TACC User Portal.https://tacc.utexas.edu/portal/tickets